The ‘Reserve Financial institution of India (Digital Banking Channels Authorisation) Instructions, 2025' mentioned banks ought to put in place a risk-based transaction monitoring and surveillance mechanism.
Research of buyer transaction behaviour sample and monitoring uncommon transactions or acquiring prior affirmation from prospects for outlier transactions could also be integrated within the programs in accordance with the Fraud Danger Administration Coverage of the financial institution, mentioned the draft.
Stakeholders' feedback have been sought on the draft until August 11.
“Third-party services, together with these of promoter teams or financial institution group entities (subsidiaries/joint ventures/associates), shall not be displayed on banks' digital banking channels besides as particularly permitted by the Reserve Financial institution infrequently…,” it mentioned.
Banks providing cell banking service (aside from by means of cell purposes) should be sure that prospects throughout cell community operators can avail of the service, which means the service can be community impartial.The draft mentioned banks shall put in place applicable danger mitigation measures in accordance with their insurance policies, like transaction restrict (per transaction, every day, weekly, month-to-month), transaction velocity restrict, and fraud checks relying on their danger notion.It additional mentioned banks shouldn't make it obligatory for the shopper to go for any digital banking channel to avail every other facility like debit playing cards.
“Whereas it might be extra handy for the shopper to go for some companies collectively (for instance, digital entry to card controls), the selection to use for digital banking amenities shall lie solely with the shopper,” the draft mentioned.
Additionally, banks ought to receive specific consent from the shopper for offering digital banking companies, which can be duly recorded/documented, it mentioned.
“Banks shall require prior approval of the Reserve Financial institution for launching transactional banking facility,” the draft mentioned.
Topic to fulfilment of the prudential eligibility standards, banks might apply to the respective Regional Workplace of the Reserve Financial institution for launch of transactional banking facility, together with a board decision.
They may also have to offer supporting paperwork, together with associated to internet value as per minimal regulatory requirement or Rs 50 crore, whichever is greater, as on March 31 of the instantly previous monetary yr.
All banks which have applied Core Banking Resolution (CBS) and have enabled their public-facing Data Expertise (IT) infrastructure to deal with Web Protocol Model 6 (IPv6) site visitors are eligible to offer view-only banking facility for web banking, cell banking, and different digital banking channels-based companies, the draft mentioned. PTI
