FASTag customers will not face service disruption for not finishing automobile verification, with the Nationwide Highways Authority of India (NHAI) revising the Know Your Automobile (KYV) course of to make it easier and extra user-friendly. FASTag, a tool fastened on a automobile's windscreen, allows automated toll cost utilizing Radio Frequency Identification (RFID) expertise, permitting motorists to move via plazas with out stopping for money transactions.
Underneath the revised guidelines issued by the Indian Highways Administration Firm Restricted (IHMCL), the next adjustments have been carried out:
- FASTag companies will stay lively even when the
KYV course of is pending. Customers can be given enough time to finish verification as a substitute of going through a sudden suspension. - Elimination of a number of photograph uploads. Motorists driving vehicles, jeeps or vans not want to offer facet pictures of their automobiles. The brand new requirement asks just for a entrance {photograph} that clearly reveals the FASTag and the automobile quantity plate.
- The method has additionally been linked to Vahan, the nationwide automobile database. When clients enter the automobile quantity, chassis quantity or cellular quantity, the system will routinely retrieve the Registration Certificates (RC) particulars. If a number of automobiles are linked to the identical cellular quantity, the consumer can choose the precise one for KYV completion.
In the meantime, FASTags issued earlier than the KYV coverage got here into power will proceed to work as traditional. They'll solely be flagged if the financial institution receives complaints about misuse or unfastened tags. Customers may even obtain SMS notifications from their issuing financial institution if their KYV remains to be pending, ET reported.If clients discover it troublesome to add paperwork or full KYV on their very own, the NHAI has directed banks to take the lead. Issuing banks are required to contact customers proactively and help with the method. As well as, drivers can attain the Nationwide Freeway Helpline at 1033 to lift complaints or search steering.On its web site, HDFC Financial institution explains the requirement, stating, “KYV (Know Your Automobile) is a regulatory requirement for all FASTag clients to add particular pictures associated to their FASTag. That is launched to make sure that the FASTag has been issued on the proper automobile, automobile quantity, and the FASTag has been affixed to the windshield. As per pointers, KYV can be legitimate for 3 years. After three years, Re-KYV can be due, and you'll have to re-upload the photographs.”Highlighting the significance for verification, ICICI Financial institution said, “As per laws, it's necessary to finish KYV verification. You might want to make sure that all pictures uploaded are clear and proper. The KYV pictures can be verified by the Financial institution and if any software is declined primarily based on the Financial institution's sole discretion, your FASTag can be hotlisted (you won't be able to make use of your FASTag at toll plazas and you will need to pay the penalty imposed by regulatory authorities). To take away the FASTag from the hotlist, you might want to add the proper paperwork once more. As soon as verified and permitted, your FASTag can be faraway from the hotlist.”
